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YUP!!! Yet another 5 year review!
Oh, yes...there are quite a few of us out there! I just passed 5 years with Dathorn and I could not be happier. I came here after reading positive reviews at WHT after having been tortured by several other hosts. We all know that story.
Andrew is so patient, even when I have bonehead questions. The price is fantastic and the ticket response time is completely out of control -- it's that good.
I've only had one issue in the 5 years, and it was a false DCMA complaint from a psychotic "web designer" that had Andrew terminating my account right away. Frankly, I don't blame him one bit because he just needed to protect his interests. But even with that, he and I were able to come to a solution quickly and my account was restored almost immediately. I knew I was in the right, but I didn't want to get Andrew involved.
As an update to that, we won our case. Afterall, we had a clear contract and held the copyright registration ourselves. Since then, this person has gone on to try to victimize other people, and it's kind of sad.
At any rate... this is about Dathorn and the great service. All I can say is that if you're looking around, you've found the right place. Just make sure that you stay within Andrew's rules and you'll happy, too. Andrew can be tough and is fiercely protective of his business, but that only benefits all of us as customers anyway. There's a level of dedication and integrity at Dathorn that simply doesn't exist in any other host I've known. That's why there are so many of us who are still here after 5+ years. I'm certainly not going anywhere.
Andrew is so patient, even when I have bonehead questions. The price is fantastic and the ticket response time is completely out of control -- it's that good.
I've only had one issue in the 5 years, and it was a false DCMA complaint from a psychotic "web designer" that had Andrew terminating my account right away. Frankly, I don't blame him one bit because he just needed to protect his interests. But even with that, he and I were able to come to a solution quickly and my account was restored almost immediately. I knew I was in the right, but I didn't want to get Andrew involved.
As an update to that, we won our case. Afterall, we had a clear contract and held the copyright registration ourselves. Since then, this person has gone on to try to victimize other people, and it's kind of sad.
At any rate... this is about Dathorn and the great service. All I can say is that if you're looking around, you've found the right place. Just make sure that you stay within Andrew's rules and you'll happy, too. Andrew can be tough and is fiercely protective of his business, but that only benefits all of us as customers anyway. There's a level of dedication and integrity at Dathorn that simply doesn't exist in any other host I've known. That's why there are so many of us who are still here after 5+ years. I'm certainly not going anywhere.
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