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I apologize for the late notice on this but due to some problems with cpanel17 we've decided to go ahead and perform an emergency upgrade.
ATTN ALL customers located on cpanel17, please read and understand this entire thread thoroughly.
On May 8th (today) starting at around 10AM CST cpanel17 will be upgraded to our new platform. More information on this can be found here:
Instead of being on cpanel17, users will now be on cpanel59.
Server: cpanel59.gzo.com - 75.126.144.68
DNS #1: dns117.gzo.com - 75.126.196.8
DNS #2: dns118.gzo.com - 75.126.202.33
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel17 DNS IP addresses (69.41.236.100 and 69.41.236.101) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel17 account transfers have been completed.
Those that are using the cpanel17 gzo.com nameservers (dns33/dns34) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel17 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.
Once again, if you have any questions or comments, please post in the forum thread that is linked above or submit a trouble ticket.
ATTN ALL customers located on cpanel17, please read and understand this entire thread thoroughly.
On May 8th (today) starting at around 10AM CST cpanel17 will be upgraded to our new platform. More information on this can be found here:
Instead of being on cpanel17, users will now be on cpanel59.
Server: cpanel59.gzo.com - 75.126.144.68
DNS #1: dns117.gzo.com - 75.126.196.8
DNS #2: dns118.gzo.com - 75.126.202.33
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel17 DNS IP addresses (69.41.236.100 and 69.41.236.101) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel17 account transfers have been completed.
Those that are using the cpanel17 gzo.com nameservers (dns33/dns34) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel17 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.
Once again, if you have any questions or comments, please post in the forum thread that is linked above or submit a trouble ticket.
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