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  1. Thread: overselling

    by AndrewT
    Replies
    9
    Views
    5,135

    Hey Andy! No, we still do not allow...

    Hey Andy!

    No, we still do not allow overselling nor do we have any plans to at this point. Our focus is on providing a fast and reliable service which we've done now for more than 16 years.
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    3
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    238

    Only the necessary ports are open, so there are...

    Only the necessary ports are open, so there are many lower than 80 blocked by default as well. We're happy to open an outbound port up as needed. Though if you're wanting other sites to access the...
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    3
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    238

    As with any firewall, all ports are closed unless...

    As with any firewall, all ports are closed unless they specifically need to be open. Please submit a ticket with the details and we can open the necessary port for you.
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    374

    Critical Magento Vulnerabilities

    Please see that your Magento instances are updated ASAP to prevent a compromise. You need to update to version 2.3.1, 2.2.8 or 2.1.17 to be fully patched against these new vulnerabilities, one of...
  5. Drupal Remote Code Execution SA-CORE-2019-003

    Please make sure that you've updated ASAP:

    https://www.drupal.org/SA-CORE-2019-003
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    1
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    1,056

    The password requirements haven't been changed...

    The password requirements haven't been changed for at least a couple of years. All we can do is specify a minimum required strength, cPanel takes care of the rest. We have no control over what is...
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    0
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    1,353

    Secondary DNS Server IP Address Change

    We have some exciting upgrades planned for 2019 and to help prepare for these we’re replacing our secondary DNS server. This change requires your attention if you use private or custom name servers...
  8. Replies
    1
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    1,175

    Good questions. You are correct in that you...

    Good questions. You are correct in that you cannot edit the default or disabled feature lists. When you do create a new feature list, only the features you select will be available. It's safe to just...
  9. Replies
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    This feature is not activated for resellers...

    This feature is not activated for resellers because it can be used to side step other account limits. If you submit a ticket we'll gladly change the domain for you.
  10. MODX Revolution < 2.6.5 Critical Vulnerabilities

    Two critical vulnerabilities have been patched in MODx Revolution 2.6.5 that affect all prior releases. Upgrades should be performed immediately because the vulnerabilities allow remote script...
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    1
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    1,107

    cPanel does not offer that functionality. All of...

    cPanel does not offer that functionality. All of our servers are set to U.S. central time:

    https://time.is/CT

    The server's time doesn't play a big role for a typical end user though. Client...
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    663

    Another Critical Drupal RCE Vulnerability

    Please make sure that all Drupal instances are updated right away.

    https://www.drupal.org/sa-core-2018-004
  13. Highly Critical Drupal Remote Code Execution

    If you're running Drupal, please see the link below and make sure you upgrade immediately if you haven't done so already.

    https://www.drupal.org/sa-core-2018-002
  14. Replies
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    8,954

    You won't see any such option via WHM as that is...

    You won't see any such option via WHM as that is for server administrators only.

    As explained in my previous reply, you simply need to enable the functionality via a feature list, assign it to...
  15. It sounds like you might not be logged into the...

    It sounds like you might not be logged into the proper cPanel account or the package is not configured correctly. Please be sure that you're logged in using the domain's username, not your "dis"...
  16. Replies
    3
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    1,557

    That sounds great! We haven't actively...

    That sounds great!

    We haven't actively promoted use of the forums in a very long time. We'd much rather provide support via our portal where we have direct access to client accounts.
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    1,557

    It's really going to boil down to personal...

    It's really going to boil down to personal preference. If you want to have full control over everything, a hosting account is the way to go. WordPress is still the easiest and most popular option. It...
  18. Replies
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    8,954

    We have begun updating live client servers and...

    We have begun updating live client servers and expect to have them all updated by Thursday unless we run into any issues. Pedja, I believe your server was updated last night.

    AutoSSL is not...
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    3,974

    djn posted about this in your other thread back...

    djn posted about this in your other thread back in January:

    https://forums.dathorn.com/showthread.php?4021-https
  20. Replies
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    8,954

    cPanel 66 has only been in "Stable" for a week....

    cPanel 66 has only been in "Stable" for a week. We're still doing testing at this time. This is a pretty large upgrade since we've remained at version 60 until our issues could be addressed, which...
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    8,954

    You can see the cPanel tier versions here: ...

    You can see the cPanel tier versions here:

    http://httpupdate.cpanel.net/

    cPanel 66 has only reached the "Current" tier at this point. I suspect it may be pushed to "Release" within the next...
  22. Replies
    22
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    8,954

    We test all updates before applying them to any...

    We test all updates before applying them to any live servers so that we can try to avoid as many issues as possible. We don't really expect any issues with this but you never know.
  23. Replies
    22
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    8,954

    The features and fixes that we require are...

    The features and fixes that we require are included in cPanel 66 which reached an Edge build last week. Once it makes its way to a Stable build, which usually takes several weeks, we'll do some more...
  24. Replies
    4
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    4,930

    No, you should use the server address that is...

    No, you should use the server address that is listed there which will differ per server. This would only change as your server is replaced with a new one every few years. Clients are notified weeks...
  25. Replies
    4
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    4,930

    All of the relevant settings can be found in the...

    All of the relevant settings can be found in the Email Accounts section of the domain's cPanel.
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