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    Secondary DNS Server IP Address Change

    We have some exciting upgrades planned for 2019 and to help prepare for these we’re replacing our secondary DNS server. This change requires your attention if you use private or custom name servers...
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    Good questions. You are correct in that you...

    Good questions. You are correct in that you cannot edit the default or disabled feature lists. When you do create a new feature list, only the features you select will be available. It's safe to just...
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    This feature is not activated for resellers...

    This feature is not activated for resellers because it can be used to side step other account limits. If you submit a ticket we'll gladly change the domain for you.
  4. MODX Revolution < 2.6.5 Critical Vulnerabilities

    Two critical vulnerabilities have been patched in MODx Revolution 2.6.5 that affect all prior releases. Upgrades should be performed immediately because the vulnerabilities allow remote script...
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    cPanel does not offer that functionality. All of...

    cPanel does not offer that functionality. All of our servers are set to U.S. central time:

    https://time.is/CT

    The server's time doesn't play a big role for a typical end user though. Client...
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    Another Critical Drupal RCE Vulnerability

    Please make sure that all Drupal instances are updated right away.

    https://www.drupal.org/sa-core-2018-004
  7. Highly Critical Drupal Remote Code Execution

    If you're running Drupal, please see the link below and make sure you upgrade immediately if you haven't done so already.

    https://www.drupal.org/sa-core-2018-002
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    You won't see any such option via WHM as that is...

    You won't see any such option via WHM as that is for server administrators only.

    As explained in my previous reply, you simply need to enable the functionality via a feature list, assign it to...
  9. It sounds like you might not be logged into the...

    It sounds like you might not be logged into the proper cPanel account or the package is not configured correctly. Please be sure that you're logged in using the domain's username, not your "dis"...
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    That sounds great! We haven't actively...

    That sounds great!

    We haven't actively promoted use of the forums in a very long time. We'd much rather provide support via our portal where we have direct access to client accounts.
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    It's really going to boil down to personal...

    It's really going to boil down to personal preference. If you want to have full control over everything, a hosting account is the way to go. WordPress is still the easiest and most popular option. It...
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    We have begun updating live client servers and...

    We have begun updating live client servers and expect to have them all updated by Thursday unless we run into any issues. Pedja, I believe your server was updated last night.

    AutoSSL is not...
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    djn posted about this in your other thread back...

    djn posted about this in your other thread back in January:

    https://forums.dathorn.com/showthread.php?4021-https
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    cPanel 66 has only been in "Stable" for a week....

    cPanel 66 has only been in "Stable" for a week. We're still doing testing at this time. This is a pretty large upgrade since we've remained at version 60 until our issues could be addressed, which...
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    You can see the cPanel tier versions here: ...

    You can see the cPanel tier versions here:

    http://httpupdate.cpanel.net/

    cPanel 66 has only reached the "Current" tier at this point. I suspect it may be pushed to "Release" within the next...
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    We test all updates before applying them to any...

    We test all updates before applying them to any live servers so that we can try to avoid as many issues as possible. We don't really expect any issues with this but you never know.
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    The features and fixes that we require are...

    The features and fixes that we require are included in cPanel 66 which reached an Edge build last week. Once it makes its way to a Stable build, which usually takes several weeks, we'll do some more...
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    No, you should use the server address that is...

    No, you should use the server address that is listed there which will differ per server. This would only change as your server is replaced with a new one every few years. Clients are notified weeks...
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    All of the relevant settings can be found in the...

    All of the relevant settings can be found in the Email Accounts section of the domain's cPanel.
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    Please see the link included in my reply. The...

    Please see the link included in my reply. The emails are routed to a folder based on the address you use.
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    cPanel added support for this within the past...

    cPanel added support for this within the past year.

    https://documentation.cpanel.net/display/58Docs/58%20Release%20Notes#id-58ReleaseNotes-Emailsubaddresses
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    That is unrelated and you're seeing it as a...

    That is unrelated and you're seeing it as a result of the server's certificate having been renewed. iOS 10.3 has no issues with the certificate. If you're using your own domain as the mail server,...
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    This is part of the "Modfy an Account" option in...

    This is part of the "Modfy an Account" option in WHM which we haven't permitted in a number of years because it can allow resellers to bypass their limits. If you submit a ticket we'll gladly make...
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    That link notes the Firefox equivalent of what I...

    That link notes the Firefox equivalent of what I mentioned about Chrome in my previous reply. Both browsers are warning users about submitting login information on unencrypted connections. Doing so...
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    We do not have a specific ETA at this time....

    We do not have a specific ETA at this time. cPanel 62 will include some of the changes we're needing and should be released as a stable build late this week or next week. Further testing will be...
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