Hi Andrew:
Today I was unable to reach my site and I run a DNS check that said the DNS was unreachable. (I think this report was bogus or some sort of glick.) So I submitted a trouble ticket. You answered as fast as always. However, after a number of exchanges back and forth you figured the problem was on my ISP's end. Even I had to agree, thanks Andrew.
I found the problem but it's going to take 10 hours to fix itself. My ISP's DNS cache doesn't have the A records associated with my NS entries. Couple hosts file entries on my end are working for now.
I'm so sorry for wasting your time. But, thanks for the GREAT service.
Sincerely,
Buddha
Today I was unable to reach my site and I run a DNS check that said the DNS was unreachable. (I think this report was bogus or some sort of glick.) So I submitted a trouble ticket. You answered as fast as always. However, after a number of exchanges back and forth you figured the problem was on my ISP's end. Even I had to agree, thanks Andrew.
I found the problem but it's going to take 10 hours to fix itself. My ISP's DNS cache doesn't have the A records associated with my NS entries. Couple hosts file entries on my end are working for now.
I'm so sorry for wasting your time. But, thanks for the GREAT service.
Sincerely,
Buddha