I have three accounts here and really enjoy the service. Having used many hosting companies since 1997, I've been here the longest (1.5 years) and plan to continue because of the service. Sure, I could probably find cheaper, but when something goes wrong, I've been able to get a real live answer, even at 10:00 pm on a Sunday night.
I normally lurk here every now and then. I take in a lot. One thing I see resoundingly is that if you have a site earning considerable revenue, you should consider a dedicated host. I have a client that is earning $2k per day. Yes, $2000 per day, selling their software. There have been a few "blips" over the past 4-6 months where the server might be down, offline, etc for a few hours. And my phone rings almost immediately when it happens.
I've explained to him that this is expected, that it is impossible to not have something go wrong at some point in time. I've explained that given that, with Dathorn, at least I can get an answer in minutes (day or night) and usally a fix in as little time.
However, because there is so much money being generated, he wants to investigate a dedicated server. We both realize that at any time, someone's site on our host could undergo a DDoS and taken things out. He would rather pay for a managed, dedicated server (and I don't blame him at all), as one quarter of a day of sales would easily cover that.
With the background on that, I'm now left to find a dedicated hosting solution. I searched here to see if Andrew is offering a dedicated plan. The last topic I saw was from April of last year saying it wasn't in the immediate plans, wanted to perfect one thing at a time.
Is there any near term (next few months) plan to offer managed dedicated servers? I'm less concerned with the cost and absolutely concerned with the service. I think the service at Dathorn is great, and the thought of having to find another vendor besides Dathorn, for a dedicated server, is not something I look forward to. But it's time to do it, as this company is growing. There is no resource issue, and the bandwidth used monthly is moderate. The only issue is, with it generating so much revenue per day, any outage at all is a real loss in sales revenue.
If Dathorn doesn't plan to offer this, would appreciate any PMs regarding where I can find a good managed dedicated plan where the support is good. The keyword here is support, which is why I'd rather pay more for a solution here, than somewhere I don't know. We will be leaving the one accout he uses here, as a backup plan, so we can easily switch from one server to another if there is a problem.
Would appreciate PMs, as I think it would be disrespectful to post other competing services/companies in the forum here.
I normally lurk here every now and then. I take in a lot. One thing I see resoundingly is that if you have a site earning considerable revenue, you should consider a dedicated host. I have a client that is earning $2k per day. Yes, $2000 per day, selling their software. There have been a few "blips" over the past 4-6 months where the server might be down, offline, etc for a few hours. And my phone rings almost immediately when it happens.
I've explained to him that this is expected, that it is impossible to not have something go wrong at some point in time. I've explained that given that, with Dathorn, at least I can get an answer in minutes (day or night) and usally a fix in as little time.
However, because there is so much money being generated, he wants to investigate a dedicated server. We both realize that at any time, someone's site on our host could undergo a DDoS and taken things out. He would rather pay for a managed, dedicated server (and I don't blame him at all), as one quarter of a day of sales would easily cover that.
With the background on that, I'm now left to find a dedicated hosting solution. I searched here to see if Andrew is offering a dedicated plan. The last topic I saw was from April of last year saying it wasn't in the immediate plans, wanted to perfect one thing at a time.
Is there any near term (next few months) plan to offer managed dedicated servers? I'm less concerned with the cost and absolutely concerned with the service. I think the service at Dathorn is great, and the thought of having to find another vendor besides Dathorn, for a dedicated server, is not something I look forward to. But it's time to do it, as this company is growing. There is no resource issue, and the bandwidth used monthly is moderate. The only issue is, with it generating so much revenue per day, any outage at all is a real loss in sales revenue.
If Dathorn doesn't plan to offer this, would appreciate any PMs regarding where I can find a good managed dedicated plan where the support is good. The keyword here is support, which is why I'd rather pay more for a solution here, than somewhere I don't know. We will be leaving the one accout he uses here, as a backup plan, so we can easily switch from one server to another if there is a problem.
Would appreciate PMs, as I think it would be disrespectful to post other competing services/companies in the forum here.
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