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Thread: Activating accounts

  1. #1
    Junior Member
    Join Date
    Jun 2005
    Location
    london
    Posts
    20

    Default Activating accounts

    Hi all,

    I was recommended Dathorn by a friend and must say it has to be the best value for money purchase this year!

    All I got to do now is get my head round how to do the following:

    a)I created a new account but how does my custumer actually access it
    b)i did not appear to receive any notifcation when the account for the user was created

    can anyone clarify the above

    thanks
    Pari

  2. #2
    Junior Member
    Join Date
    Mar 2004
    Posts
    23

    Default

    It would be up to you to send out that email.

  3. #3
    Junior Member
    Join Date
    Jun 2005
    Location
    london
    Posts
    20

    Default accessing cpanel

    thanks for hte prompt reply but how would the customer access their account once they receive the email?

    Pari

  4. #4
    Senior Member
    Join Date
    Mar 2004
    Location
    California
    Posts
    724

    Default

    1. They have to change their DNS settings at their domain name registrar to point to your DNS settings (which are given by WHM when you create the account).

    Then, after they update their DNS settings at their registrar, it can take up to 48 hours for the DNS servers throughout the Internet to all point to the website you set up for them.

    2. Then, they can log in to their Cpanel by using http://www.domainname.com/cpanel where "domainname.com" is their domain.

    In the meantime, before the new DNS settings propegate, they can log into Cpanel and access their website space by using their login name and password from your site (assuming its set up!) ... http://www.yourdomain.com/cpanel ... where "yourdomain.com" is your domain name on the same server.

    If you don't have a domain set up on that server, they can use the Dathorn name of the server, which is also in WHM or in your welcome letter from Dathorn. Its in the form of something like "http://cpanel99.gzo.com" or something like that ... just append "/cpanel" to the end of it and it should get them to the log in screen.

  5. #5
    Senior Member -Oz-'s Avatar
    Join Date
    Mar 2004
    Location
    Phoenix, AZ
    Posts
    545

    Default

    I'd also reccomend you read: http://forums.dathorn.com/showthread.php?t=61

    Should help a bit.
    Dan Blomberg

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