I'm checking out the trial version of a weblog analyzer and I can't seem to figure out how to get it to automatically download the access log. This is the second software I have tried, when the first failed I thought it was the software, now I think it's my process.
I've set it to https and I copy the link that is used to manually download the logfile from cpanel
(https://cpanel16.gzo.com:2083/getacc...om_7_2_2005.gz)
and enter the username and password but it just isn't working. The programs keep returning unknown errors, though I can paste the same https path into a browser and download it fine. Is there something I'm missing? Can I get to the file via FTP?
Thanks
I've set it to https and I copy the link that is used to manually download the logfile from cpanel
(https://cpanel16.gzo.com:2083/getacc...om_7_2_2005.gz)
and enter the username and password but it just isn't working. The programs keep returning unknown errors, though I can paste the same https path into a browser and download it fine. Is there something I'm missing? Can I get to the file via FTP?
Thanks
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