cpanel34 upgrade on June 26th

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  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    cpanel34 upgrade on June 26th

    ATTN ALL customers located on cpanel34, please read and understand this entire thread thoroughly.

    On June 26th, cpanel34 will be upgraded to our new platform. More information on this can be found here: http://forums.dathorn.com/showthread.php?t=2094

    Instead of being on cpanel34, users will now be on cpanel43.

    Server: cpanel43.gzo.com - 70.87.150.130
    DNS #1: dns85.gzo.com - 70.87.150.132
    DNS #2: dns86.gzo.com - 70.87.97.240

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel34 DNS IP addresses (69.93.197.100 and 69.93.197.101) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel34 account transfers have been completed.

    Those that are using the cpanel34 gzo.com nameservers (dns67/dns68) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    Beginning on June 26th, we also advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is running on the new servers. This will avoid updates being lost during the transfer and ending up with a database that is a few hours old. If this is not an option, you can leave everything active, cpanel34 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.

    Once again, if you have any questions or comments, please post in the forum thread that is linked above.
  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    #2
    Note that during this upgrade any domain usernames that have dashes or underscores in them will be renamed to exclude these symbols. Customer usernames with dashes in them will remain the same.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3653

      #3
      We are beginning to transfer the actual dis#### reseller accounts, when each one is done you will no longer be able to access WHM on cpanel34. We have to do this so that we can get them properly transfered to the new server with the appropriate permissions prior to the actual domain accounts being transfered. I apologize for any inconvenience this may cause.

      We will begin transfering the domain accounts as early as we can today so that we can go ahead and get this move completed. First, we will be manually transfering the accounts that are bigger than 100MB to ensure that no problems occur. Then we will proceed with all other accounts.

      Updates on our current progress will be posted in this thread throughout the entire process.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3653

        #4
        All cpanel34 customers should now be able to login to WHM on cpanel43 with the same login information as they used for cpanel34. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

        If you login to the customer control panel and view your welcome e-mail, it should now list cpanel43 as your server.

        Domain accounts that have disk usage > 100MBs are now being manually transfered from cpanel34 to cpanel43.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3653

          #5
          All of the large accounts (>100MB) have now been transfered. The remaining accounts should be finished transfering by tomorrow afternoon. I will continue to update this thread as it progresses.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3653

            #6
            The upgrade process should be complete within an hour or two.

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3653

              #7
              All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel43 nameservers if necessary.

              Also, you may need to re-install SSL certificates on the new server (cpanel43). If you purchased one from us simply submit a ticket and we can re-install it for you.

              Comment

              • AndrewT
                Administrator
                • Mar 2004
                • 3653

                #8
                HTTP on cpanel34 will be disabled on next Tuesday (7/4/06). Please be sure that all DNS updates are made prior to that.

                Comment

                • AndrewT
                  Administrator
                  • Mar 2004
                  • 3653

                  #9
                  HTTP has been disabled on cpanel34. cpanel34 will be taken offline entirely on next Tuesday (7/11/06).

                  Comment

                  • AndrewT
                    Administrator
                    • Mar 2004
                    • 3653

                    #10
                    cpanel34 has now been taken offline entirely.

                    Comment

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