cpanel25 upgrade on August 9th

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    cpanel25 upgrade on August 9th

    ATTN ALL customers located on cpanel25, please read and understand this entire thread thoroughly.

    On August 9th, cpanel25 will be upgraded to our new platform. More information on this can be found here: http://forums.dathorn.com/showthread.php?t=2094

    Instead of being on cpanel25, users will now be on cpanel48.

    Server: cpanel48.gzo.com - 67.19.208.18
    DNS #1: dns95.gzo.com - 67.19.208.20
    DNS #2: dns96.gzo.com - 70.84.2.120

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel25 DNS IP addresses (69.56.165.147 and 69.56.165.148) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel25 account transfers have been completed.

    Those that are using the cpanel25 gzo.com nameservers (dns49/dns50) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    Beginning on August 9th, we also advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is running on the new servers. This will avoid updates being lost during the transfer and ending up with a database that is a few hours old. If this is not an option, you can leave everything active, cpanel25 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.

    Once again, if you have any questions or comments, please post in the forum thread that is linked above.
    Last edited by AndrewT; 08-09-2006, 07:40 AM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    #2
    Note that during this upgrade any domain usernames that have dashes or underscores in them will be renamed to exclude these symbols. Customer usernames with dashes in them will remain the same.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3653

      #3
      We are beginning to transfer the actual dis#### reseller accounts, when each one is done you will no longer be able to access WHM on cpanel25. We have to do this so that we can get them properly transfered to the new server with the appropriate permissions prior to the actual domain accounts being transfered. I apologize for any inconvenience this may cause.

      We will begin transfering the domain accounts as early as we can today so that we can go ahead and get this move completed.

      Updates on our current progress will be posted in this thread throughout the entire process.
      Last edited by AndrewT; 08-09-2006, 07:30 AM.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3653

        #4
        All cpanel25 customers should now be able to login to WHM on cpanel48 with the same login information as they used for cpanel25. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

        If you login to the customer control panel and view your welcome e-mail, it should now list cpanel48 as your server.

        All remaining domain accounts are now being transfered from cpanel25 to cpanel48.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3653

          #5
          Over 80% of the accounts have been transfered so far. However, most of the remaining accounts are the larger ones so this may very well not finish until tomorrow morning.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3653

            #6
            The upgrade process will be complete tomorrow morning.

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3653

              #7
              All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel48 nameservers if necessary.

              Also, you may need to re-install SSL certificates on the new server (cpanel48). If you purchased one from us simply submit a ticket and we can re-install it for you.

              Comment

              • AndrewT
                Administrator
                • Mar 2004
                • 3653

                #8
                HTTP on cpanel25 will be disabled on next Thursday (8/17/06). Please be sure that all DNS updates are made prior to that.
                Last edited by AndrewT; 08-11-2006, 12:12 AM.

                Comment

                • AndrewT
                  Administrator
                  • Mar 2004
                  • 3653

                  #9
                  HTTP has been disabled on cpanel25. cpanel25 will be taken offline entirely on 8/24/06.

                  Comment

                  • AndrewT
                    Administrator
                    • Mar 2004
                    • 3653

                    #10
                    cpanel25 has now been taken offline entirely.

                    Comment

                    Working...