I apologize for the lack of notice on this but due to some problems with cpanel18 we've decided to go ahead and perform an emergency upgrade.
ATTN ALL customers located on cpanel18, please read and understand this entire thread thoroughly.
Today cpanel18 will be upgraded to our new platform. More information on this can be found here:
Instead of being on cpanel18, users will now be on cpanel56.
Server: cpanel56.gzo.com - 75.126.55.109
DNS #1: dns111.gzo.com - 75.126.72.128
DNS #2: dns112.gzo.com - 208.101.28.36
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel18 DNS IP addresses (69.56.130.148 and 69.56.130.149) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel24 account transfers have been completed.
Those that are using the cpanel18 gzo.com nameservers (dns35/dns36) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We also advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is running on the new servers. This will avoid updates being lost during the transfer and ending up with a database that is a few hours old. If this is not an option, you can leave everything active, cpanel18 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.
Once again, if you have any questions or comments, please post in the forum thread that is linked above.
ATTN ALL customers located on cpanel18, please read and understand this entire thread thoroughly.
Today cpanel18 will be upgraded to our new platform. More information on this can be found here:
Instead of being on cpanel18, users will now be on cpanel56.
Server: cpanel56.gzo.com - 75.126.55.109
DNS #1: dns111.gzo.com - 75.126.72.128
DNS #2: dns112.gzo.com - 208.101.28.36
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel18 DNS IP addresses (69.56.130.148 and 69.56.130.149) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel24 account transfers have been completed.
Those that are using the cpanel18 gzo.com nameservers (dns35/dns36) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We also advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is running on the new servers. This will avoid updates being lost during the transfer and ending up with a database that is a few hours old. If this is not an option, you can leave everything active, cpanel18 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.
Once again, if you have any questions or comments, please post in the forum thread that is linked above.
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