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Thread: 6/12/07 - cpanel30 Upgrade

  1. #1
    Administrator AndrewT's Avatar
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    Default 6/12/07 - cpanel30 Upgrade

    ATTN ALL customers located on cpanel30, please read and understand this entire thread thoroughly.

    On June 12th starting at around 8AM CST cpanel30 will be upgraded to our new platform. More information on this can be found here:
    http://forums.dathorn.com/showthread.php?t=2094

    Instead of being on cpanel30, users will now be on cpanel60.

    Server: cpanel60.gzo.com - 75.126.144.69
    DNS #1: dns119.gzo.com - 75.126.246.129
    DNS #2: dns120.gzo.com - 75.126.131.88

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel30 DNS IP addresses (69.93.1.115 and 69.93.1.116) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel30 account transfers have been completed.

    Those that are using the cpanel30 gzo.com nameservers (dns59/dns60) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel30 will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.

    Once again, if you have any questions or comments, please post in the forum thread that is linked above or submit a trouble ticket.

  2. #2
    Administrator AndrewT's Avatar
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    Note that as a result of this upgrade you will no longer be able to access WHM on cpanel30.

    All cpanel30 customers should now be able to login to WHM on cpanel60 with the same login information as they used for cpanel30. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel60 as your server.

    We're now transfering accounts from cpanel30 to cpanel60. This process may take 24 hours or so to complete.

  3. #3
    Administrator AndrewT's Avatar
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    This upgrade is coming along very well and will be completed by sometime tomorrow morning.

  4. #4
    Administrator AndrewT's Avatar
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    All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel60 nameservers if necessary.

    You may need to re-install SSL certificates on the new server (cpanel60). If you purchased one from us simply submit a ticket and we can re-install it for you.

    If you had custom MX records setup for any of your domains, please make sure that they are setup on the new server. Sometimes these do not transfer properly.

    Also, if your scripts require PHP's register_globals to be enabled, you will need to create a php.ini file in the exact directory of the script that requires the setting with the following line in it:

    register_globals = On

    If you encounter any further problems, please submit a trouble ticket.

  5. #5
    Administrator AndrewT's Avatar
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    HTTP on cpanel30 will be disabled on next Wednesday, 6/20/07. Please be sure that all DNS updates are made prior to that.

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    Administrator AndrewT's Avatar
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    HTTP on cpanel30 has been disabled. cpanel30 will be taken offline entirely on next Wednesday (6/27/07).

  7. #7
    Administrator AndrewT's Avatar
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    cpanel30 has now been taken offline entirely.

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