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Thread: RoundCube & cPanel/WHM Version 11 Upgrades

  1. #1
    Administrator AndrewT's Avatar
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    Default RoundCube & cPanel/WHM Version 11 Upgrades

    Beginning tomorrow we will be going through each server and upgrading cPanel/WHM to version 11. The most obvious changes for customers will be the new WHM design and the addition of the X3 cPanel theme. Both of these are a significant improvement over previous versions. We highly recommend using the new X3 cPanel theme.

    Version 11 also includes a Web Disk feature which will be disabled at the server level due to problems that quite a few cPanel users have run into. We do not want to introduce a feature that doesn't work reliably yet. We recommend disabling this feature for your customers in WHM's Feature Manager so that it does not show up in their cPanel.

    With this upgrade will come a change in how RoundCube will be available. Due to conflicts with cPanel updates, RoundCube will no longer be available via the webmail interface. Instead, to access RoundCube you will need to go to http://roundcube.cpanel##.gzo.com/ (replace ## with your particular server number). One advantage of this will be that RoundCube will now be available on the standard HTTP port 80. So if your firewall or network happens to block the cPanel webmail port, you'll still be able to use RoundCube.

    With this change the version of RoundCube will also be upgraded and it is possible that some of your existing data (address book, etc.) may be affected. We'll be doing our best to make sure that this does not happen but RoundCube still is essentially beta software and conflicts can occur. If you notice any problems with this, please do submit a ticket and we'll gladly look into it.

    Lastly, we'll be able to configure a new subdomain on one of your domains to point to the new RoundCube location. For instance, you could have rc.yourdomain.com load the RoundCube page. You'll just need to submit a trouble ticket regarding this once your server has been upgraded. Please make sure that the subdomain that you want to use does not already exist.

    I will be updating this thread with a list of servers that have been upgraded as we complete them. We will not begin these upgrades until tomorrow.

  2. #2
    Administrator AndrewT's Avatar
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    Default

    Upgrade Progress

    cpanel38 - complete
    cpanel39 - complete
    cpanel40 - complete
    cpanel41 - complete
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    cpanel50 - complete
    cpanel51 - complete
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    cpanel60 - complete
    cpanel61 - complete
    cpanel62 - complete
    Last edited by AndrewT; 08-23-2007 at 11:31 AM.

  3. #3
    Administrator AndrewT's Avatar
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    Default

    We have found one bug with the new version of the RVSkins for cPanel 11.2+ and it essentially just displays the incorrect bandwidth limit and free MySQL disk space in cPanel. For example, for 5000MB it will display 5242880000MB, which is obviously not correct. Due to this error, the usage meter also won't work properly since it is generating it based on a very large (incorrect) maximum. We've reported this bug to RVSkin and we're still awaiting a response.

    WHM and non-RVSkin cPanel themes do display these values properly. Its basically just a design flaw in the RVSkins at this point.

  4. #4
    Administrator AndrewT's Avatar
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    All servers have been upgraded.

    RVSkin confirmed our bug report and corrected the problem with the bandwidth limit displaying incorrectly. However, they still have not corrected the MySQL disk usage as they must've overlooked it in the bug report as it is the very same simple problem to fix.

    We've had to restart all of the RoundCube databases from scratch. A couple of users reported problems to us which were a result of some database incompatibilities between versions that the RoundCube upgrade scripts wouldn't resolve due to the changing of keys and duplicate entries.

  5. #5
    Administrator AndrewT's Avatar
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    All cPanel accounts that were using cPanel themes that have already been phased out by cPanel (such as bluelagoon), have now been changed to use the x3 theme in order to avoid various problems that occur with these themes that are no longer maintained. It is only a matter of time before the x and x2 themes are phased out as well.
    Last edited by AndrewT; 08-23-2007 at 10:42 PM.

  6. #6
    Administrator AndrewT's Avatar
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    The RVSkin developers have now corrected the MySQL disk usage error and the update has been applied to all servers.

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