10/12/07 - cpanel51 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    10/12/07 - cpanel51 Upgrade

    ATTN ALL customers located on cpanel51, please read and understand this entire thread thoroughly.

    On October 12th starting at around 5PM CDT cpanel51 will be upgraded to new hardware.

    Instead of being on cpanel51, users will now be on cpanel63.

    Server: cpanel63.gzo.com - 75.126.144.67
    DNS #1: dns125.gzo.com - 74.86.90.184
    DNS #2: dns126.gzo.com - 75.126.238.96

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel51 DNS IP addresses (74.52.103.132 and 74.52.104.48) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel51 account transfers have been completed.

    Those that are using the cpanel51 gzo.com nameservers (dns15/dns16 or dns101/dns102) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel51 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    Once again, if you have any questions or comments, please submit a trouble ticket.
    Last edited by AndrewT; 10-12-2007, 02:48 PM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    #2
    Note that as a result of this upgrade you will no longer be able to access WHM on cpanel51.

    All cpanel51 customers should now be able to login to WHM on cpanel63 with the same login information as they used for cpanel51. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel63 as your server.

    We're now transfering accounts from cpanel51 to cpanel63. This process may take 24 hours or so to complete.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3653

      #3
      All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel63 nameservers if necessary.

      You may need to re-install SSL certificates on the new server (cpanel63). If you purchased one from us simply submit a ticket and we can re-install it for you.

      If you encounter any further problems, please submit a trouble ticket.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3653

        #4
        HTTP on cpanel51 will be disabled on next Saturday, 10/20/07. Please be sure that all DNS updates are made prior to that.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3653

          #5
          HTTP has been disabled on cpanel51. cpanel51 will be taken offline entirely on Thursday, 10/25.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3653

            #6
            cpanel51 has been taken offline entirely.

            Comment

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