What is considered SPAM?

[hgutierr]

Hi.

Just a quick question....

A customer decides to send an e-mail postcard to all his University pals. - 32 emails -

He includes several images: photographs of all his pals, and a "merry christmas, best wishes"

He sends it two times because he receives a timeout the first time. 6 of his pals have AOL addresses.

AOL identifies it as SPAM....

Would this be considered SPAM according to Dathorn's TOU, AUP?

Also...

Would this paragraph apply

SPAM and Unsolicited Commercial Email (UCE) ...
First violations of this policy will result in an "Administrative Fee" of $250 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $500 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed $175 per hour that DIS personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.

Would I have to pay for the research fees if I send a ticket?

Thanks.

[AndrewT]

You're not going to be charged.

AOL does not determine the messages as spam, it is the AOL users that marked the messages as spam and only then does AOL return the reports back to us. This becomes a problem as the number of AOL spam complaints increases. Eventually AOL will block the mail server entirely.

All mass mailing e-mails also need to have a working unsubscription link which was not present in these e-mails.