Yup, they do!
I've been here for almost 5 years now, and nothing but excellant service. Just recently signed up for two different game server hosts, and the waiting for a trouble ticket response and the quality of the response is just appalling. I'm soooo used to putting in a ticket and having it answered within a max of usually 15 minutes, if not 5 minutes most of the time. I put in a ticket at once game server place and I waited over 36 hours, with no actual response or fix for the issue. Went to another place, and its like pulling teeth to get a response.
Thanks Dathorn for spoiling me on trouble tickets. Not to mention providing a service that just cannot be beat!
I've been here for almost 5 years now, and nothing but excellant service. Just recently signed up for two different game server hosts, and the waiting for a trouble ticket response and the quality of the response is just appalling. I'm soooo used to putting in a ticket and having it answered within a max of usually 15 minutes, if not 5 minutes most of the time. I put in a ticket at once game server place and I waited over 36 hours, with no actual response or fix for the issue. Went to another place, and its like pulling teeth to get a response.
Thanks Dathorn for spoiling me on trouble tickets. Not to mention providing a service that just cannot be beat!
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