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Thread: Bandwidth Limit Exceeded

  1. #1
    Junior Member
    Join Date
    Feb 2008
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    2

    Default Bandwidth Limit Exceeded

    I got this message

    Bandwidth Limit Exceeded
    The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.
    My site is on cpanel67 the user *removed*

    I just want to know if in the 1-st march the site will be automaticaly available?
    Or i must do something?

    I changed the Bandwidth of Package where my account is but it didn't help
    Last edited by AndrewT; 02-29-2008 at 07:43 AM.

  2. #2
    Member
    Join Date
    Nov 2006
    Posts
    59

    Default

    You might get a faster response by opening a trouble ticket.

  3. #3
    Administrator AndrewT's Avatar
    Join Date
    Mar 2004
    Location
    Tulsa, OK
    Posts
    3,646

    Default

    You should submit a ticket for support.

  4. #4
    Junior Member
    Join Date
    Feb 2008
    Posts
    2

    Default

    Quote Originally Posted by AndrewT View Post
    You should submit a ticket for support.
    AndrewT

    I am not the hosting owner, i am just the webadminister who has a WHM/cpanel login and pass.

    I cannot use the ticket.
    I want just to know if it will automaticaly work tomorow with the change of month?

  5. #5
    Administrator AndrewT's Avatar
    Join Date
    Mar 2004
    Location
    Tulsa, OK
    Posts
    3,646

    Default

    Yes, the bandwidth usage will reset at the beginning of the month and it should become active automatically. If it does not then you need to have the account owner submit a ticket for support. Additionally, if you edit the domain's package and allocate the domain additional bandwidth (assuming you have free bandwidth to allocate), that will activate it. We just cannot provide much help here on the forums as this is an issue that should be submitted to us privately in a ticket.

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