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Thread: 7/25/08 - cpanel58 Upgrade

  1. #1
    Administrator AndrewT's Avatar
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    Default 7/25/08 - cpanel58 Upgrade

    ATTN ALL customers located on cpanel58, please read and understand this entire thread thoroughly.

    On July 25th starting at around 5PM CDT cpanel58 will be upgraded to new hardware.

    Instead of being on cpanel58, users will now be on cpanel73.

    Server: cpanel73.gzo.com - 75.126.144.76
    Shared Hosting IP: 75.126.158.24
    DNS #1: dns115.gzo.com - 75.126.158.25
    DNS #2: dns116.gzo.com - 74.86.10.144

    IMPORTANT
    Anyone that has custom name servers or that has used the cpanel58 DNS IP addresses (75.126.144.66 and 75.126.145.176) for anything will need to update their entries to the new name servers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel58 account transfers have been completed.

    Those that are using the cpanel58 gzo.com name servers (dns17/dns18, dns73/dns74, or dns115/dns116) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel58 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    If you have any questions or comments, please submit a trouble ticket.

  2. #2
    Administrator AndrewT's Avatar
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    As a result of this upgrade you will no longer be able to access WHM on cpanel58.

    All cpanel58 customers should now be able to login to WHM on cpanel73 with the same login information as they used for cpanel58. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel73 as your server.

    We're now transferring accounts from cpanel58 to cpanel73. This process may take 24 hours or so to complete.

  3. #3
    Administrator AndrewT's Avatar
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    All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel73 nameservers if necessary.

    You may need to re-install SSL certificates on the new server (cpanel73). If you purchased one from us simply submit a ticket and we can re-install it for you.

    If you encounter any further problems, please submit a trouble ticket.

  4. #4
    Administrator AndrewT's Avatar
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    HTTP on cpanel58 will be disabled on Saturday, 8/2/08. Please be sure that all DNS updates are made prior to that.

  5. #5
    Administrator AndrewT's Avatar
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    HTTP has been disabled on cpanel58. cpanel58 will be taken offline entirely on 8/9/08.

  6. #6
    Administrator AndrewT's Avatar
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    cpanel58 has now been taken offline entirely.

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