Hello.
I have a client hosted elsewhere. After I have signed up for an account here soon, I intend to move that client of mine here. My question is, can the Dathorn Support Team help me transfer my client's site seamlessly, without breaking the site and e-mail accounts and configurations? I am aware it can be done. But I have experienced problems with hosting providers before where a server move broke the e-mail accounts (despite assurances that the process would be smooth and wouldn't even be noticed by my client) and I had to recreate all previously setup mailboxes, usernames, and passwords. (Oh, it was a painful ordeal informing all those users what happened to their e-mail accounts.)
I can leave the contents of my client's site in their previous host long enough for the DNS propagation process to complete. The site also uses cPanel.
So, can Dathorn Support help me do it right this time? Thank you in advance.
I have a client hosted elsewhere. After I have signed up for an account here soon, I intend to move that client of mine here. My question is, can the Dathorn Support Team help me transfer my client's site seamlessly, without breaking the site and e-mail accounts and configurations? I am aware it can be done. But I have experienced problems with hosting providers before where a server move broke the e-mail accounts (despite assurances that the process would be smooth and wouldn't even be noticed by my client) and I had to recreate all previously setup mailboxes, usernames, and passwords. (Oh, it was a painful ordeal informing all those users what happened to their e-mail accounts.)
I can leave the contents of my client's site in their previous host long enough for the DNS propagation process to complete. The site also uses cPanel.
So, can Dathorn Support help me do it right this time? Thank you in advance.
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