help with creating new account in WHM as sub domain

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  • geronimo
    Junior Member
    • Apr 2004
    • 4

    help with creating new account in WHM as sub domain

    Hi All,
    I've created a new account in WHM as a sub domain of a current domain I'm hosting here. I've been able to access the cpanel of the new sub domain account and able to SSH into sub domain account. I have an index.html file in the public_html directory.

    Example:
    I have a domain on the dathorn server: mydomain.com
    created a new accout in WHM (same dathorn server): subdomain.mydomain.com

    I have the index.html file in /home/username/public_html/
    (this was the directory structure create by WHM)
    'username' represents the user name created for the new account.

    When I point my browser to subdomain.mydomain.com I'm redirected to


    it doesn't see my index.html file.

    Any tips?
    thanks
  • geronimo
    Junior Member
    • Apr 2004
    • 4

    #2
    Update:

    I found I'm able to access the index.html file at:
    Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, online community resources and various small business solutions.

    and
    subdomain.mydomain.com/~username

    I was expecting subdomain.mydomain.com to point to be my 'web root' for this new account.
    Did I do something wrong?

    For what I'm doing, it doesn't make any difference. But, how do I make subdomain.mydomain.com as the web root?

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3653

      #3
      Please try clearing your browser's cache. If this doesn't work you'll need to submit a ticket with the specific subdomain in question so that we can take a look.

      Comment

      • geronimo
        Junior Member
        • Apr 2004
        • 4

        #4


        Embarrassing. But, that was it. I should know better.

        Thanks Andrew.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3653

          #5
          You're very welcome. Glad it worked. Browser's like to cache those cPanel redirects.

          Comment

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