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Thread: vtiger outgoing error message

  1. #1
    Junior Member
    Join Date
    Dec 2004
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    22

    Default vtiger outgoing error message

    Has anyone setup vtiger at all? I've just replied to a thread from 2005 where it sounds like someone was having the same problem. But, the thread was from 2005, so who knows if the user is still around. Anyway, no matter what I put in the outgoing mail server settings, I get the following message: "Mail could not be sent to the admin user. Please check the admin emailid/Server settings".

    It is driving me nuts. I've tried my server name with and without ports(25 and 587) after it. I've tried with and without authentication. I've tried the username as "username@domain.com" and just "username" alone. Nothing works. At wit's end here. If anyone can help me, I'd appreciate it.

  2. #2
    Administrator AndrewT's Avatar
    Join Date
    Mar 2004
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    Tulsa, OK
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    3,637

    Default

    Can you just have vtiger send emails using PHP's mail function instead of via SMTP? This is typically the best option and most scripts default to this.

  3. #3
    Junior Member
    Join Date
    Dec 2004
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    Default

    EXCELLENT idea Andrew!

    I found this thread: http://forums.vtiger.com/viewtopic.php?p=79787 which told me to edit www/vtiger/modules/Emails/class.phpmailer.php and change the function IsSMTP from
    function IsSMTP() {
    $this->Mailer = "smtp";
    }
    to this
    function IsSMTP() {
    $this->IsSendmail();
    }

    I went in to the Outbound mail server again and entered my servername, no port, no username/password and unchecked "need to authorize". And BAM! It worked. Thanks Andrew!
    Last edited by AndrewT; 06-19-2011 at 10:45 PM.

  4. #4
    Administrator AndrewT's Avatar
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    Mar 2004
    Location
    Tulsa, OK
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    3,637

    Default

    Great! You're very welcome. I'm glad you were able to get it working.

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