10/23/15 – cpanel75 Migration / Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    10/23/15 – cpanel75 Migration / Upgrade

    On Friday, October 23rd at 5PM CDT we will begin migrating all clients on cpanel75 to a new server as part of our server upgrades announced here. Please take a moment to read that blog post since it does point out some important changes on the new servers.

    We expect to complete this migration process within 24 hours. Once the migration begins you will no longer be able to access WHM on cpanel75 and your account will be updated with the new server information which can be viewed via our client portal. Do not be alarmed if you see missing accounts in WHM on the new server during this process. They will begin showing up as they are migrated.

    There will be zero downtime as a result of this migration. cpanel75 will continue to remain online throughout the migration and for at least a few days afterwards. As long as you are using any of our gzo.com name servers or custom name servers with our DNS IP addresses, this will be a completely seamless migration and you will not need to make any changes.

    If you are using 3rd party (not gzo.com) DNS you must make the necessary IP address changes once the migration has completed.

    This thread will be updated, at minimum, when the migration begins and ends.

    If you have any questions or concerns please feel free to submit a ticket via our client portal and we'll be happy to assist you.
    Last edited by AndrewT; 10-09-2015, 01:24 PM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3653

    #2
    We have started the migration process as scheduled. You will no longer be able to access WHM on cpanel75 as a result. If you login to our client portal you'll see your new server information listed and you can now access WHM on the new server. Your WHM username and password remain the same as before. Do not be alarmed when you see missing accounts, this is expected during the migration. All of your accounts will begin showing up as they are migrated.

    This thread will be updated again once the migration has completed.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3653

      #3
      The migration has been completed. The old server (cpanel75) will be taken offline on Wednesday, October 28th.

      If you have any questions or concerns please submit a ticket and we'll gladly assist in any way possible.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3653

        #4
        cpanel75 has been taken offline as scheduled.

        Comment

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