Nameservers & general confusion...

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  • huh?
    Junior Member
    • Apr 2004
    • 12

    Nameservers & general confusion...

    Apparently I've managed to confuse myself regarding custom nameservers.

    Following the excellent instructions (creating custom dns with GoDaddy) I set up the custom dns for SITE-A, which will be something like a reseller.

    Next, I set up a couple of separate domains, which are unrelated to SITE-A, using the non-custom dns provided in the "welcome" email. One of these sites is going to be just a private email exchange, I'll refer to this site as SITE-B.

    I next went to set up email for SITE-B in the cpanel. I notice that it is already set and locked with the SITE-A's domain (email@site-a.com). Next I go to upload an index.html page to SITE-B and find that it is pointed to SITE-A's file directory.

    Being a newb at this stuff it seems clear that I'm not really understanding the ramifications of setting a custom nameserver. It seemed to me, from reading, that setting up a custom dns only serves to reflect that domain in whois, and should only affect sites that are pointed directly to that domain.

    So, before I go and eradicate the custom dns entry in GoDaddy, and attempt to revert to the generic dns, I thought it might be wisest to try to get my head straight on this dns stuff. Could someone help clarify the relationship between custom dns and how it might affect all the misc domains I intend to set up in my account?
  • Buddha
    Senior Member
    • Mar 2004
    • 825

    #2
    Couple of questions. Have you waited 72 hours for the domains to propregate? Are these sites on seperate domains? Or are these subdomains?
    "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

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    • huh?
      Junior Member
      • Apr 2004
      • 12

      #3
      The domains resolve properly (ie: they show standard, virgin directories in a browser). Separate domains, not subdomains, and not intended to point to anywhere but their own unique address.

      Comment

      • Buddha
        Senior Member
        • Mar 2004
        • 825

        #4
        You created a package or two in WHM for the domains? Then created seperate new accounts for each domain in WHM? You didn't park domain A on domain B did you? Wierd.

        You might just want to start over?
        "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

        Comment

        • huh?
          Junior Member
          • Apr 2004
          • 12

          #5
          Yes, that's correct.

          Is my understanding right, then, that creating a custom dns nameserver shouldn't affect these other domains?

          Comment

          • Buddha
            Senior Member
            • Mar 2004
            • 825

            #6
            If you set the domains up in seperate accounts then one should not affect the other. The custom NS should only effect the that one domain.

            try...


            Please contact this domain's administrator as their DNS Made Easy services have expired.
            Last edited by Buddha; 05-17-2004, 06:17 PM.
            "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

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            • Dan
              Member
              • Mar 2004
              • 99

              #7
              You didn't, by change, give the two domains the same account name did you? That would cause something like this to happen.

              Comment

              • Buddha
                Senior Member
                • Mar 2004
                • 825

                #8
                Oh Dan you may have something there. If you did, better submit a trouble ticket (could cause some cpanel issues) and I also recommend begging for forgiveness. Not suppose to change account names because of just that problem.
                "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

                Comment

                • Dan
                  Member
                  • Mar 2004
                  • 99

                  #9
                  If that is what happened he should be able to delete the domain and recreate it without any trouble. Just no renaming...

                  Comment

                  • huh?
                    Junior Member
                    • Apr 2004
                    • 12

                    #10
                    Yup. That is what I done. I don't know how I done it but I done it. After deleting the account and re-creating it, it becomes clear that I either somehow created two accounts with the same name, or was logging in to both with the same name. (hmmm- there's one born every minute).

                    Thanks guys. I really appreciate your help.

                    Comment

                    • Buddha
                      Senior Member
                      • Mar 2004
                      • 825

                      #11
                      Originally posted by Dan
                      If that is what happened he should be able to delete the domain and recreate it without any trouble. Just no renaming...
                      How about if the name collided with another resellers account? It's a one in a million thing I guess?
                      "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

                      Comment

                      • huh?
                        Junior Member
                        • Apr 2004
                        • 12

                        #12
                        That minor mystery was sorted out, but it appears that it's not the end of the newb's problems. He's now trying to figure out why test emails sent to SITE-B's account are being transitted through SITE-A. (Thought it might be some kind of propagation thing, but after almost 24 hours it doesn't look like it).

                        Comment

                        • Dan
                          Member
                          • Mar 2004
                          • 99

                          #13
                          How about if the name collided with another resellers account? It's a one in a million thing I guess?
                          I don't think I want to find out what happens then but I'd hope they've put checks in for WHM usernames

                          test emails sent to SITE-B's account are being transitted through SITE-A
                          Now that seems pretty odd. Let's see if we have this straight...
                          Site A was created originally.
                          Site B was then created but subsequently deleted and recreated with a different user name.
                          Now email sent to Site B goes to Site A then is forwarded to Site B?

                          Firstly, propagation can take up to 72 hours. Generally with a brand new domain though that's seldom the case.

                          From what you've said previously I assume you've created each domain separately in WHM and haven't parked one on the other so my guess is that the deletion of Site B's first incarnation wasn't complete and to fix that you'll need to submit a trouble ticket.

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