cpanel32b upgrade on July 17th

[AndrewT]

ATTN ALL customers located on cpanel32b, please read and understand this entire thread thoroughly.

On July 17th, cpanel32b will be upgraded to our new platform. More information on this can be found here: http://forums.dathorn.com/showthread.php?t=2094

Instead of being on cpanel32b, users will now be on cpanel44.

Server: cpanel44.gzo.com - 74.52.55.146
DNS #1: dns87.gzo.com - 74.52.55.148
DNS #2: dns88.gzo.com - 74.52.54.40

IMPORTANT
Anyone that has custom nameservers or that has used the cpanel32b DNS IP addresses (69.93.29.100 and 69.93.29.101) for anything will need to update their entries to the new nameservers and IPs listed above.

To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel32b account transfers have been completed.

Those that are using the cpanel32b gzo.com nameservers (dns63/dns64) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

Beginning on July 17th, we also advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is running on the new servers. This will avoid updates being lost during the transfer and ending up with a database that is a few hours old. If this is not an option, you can leave everything active, cpanel32b will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.

Once again, if you have any questions or comments, please post in the forum thread that is linked above.

[AndrewT]

Note that during this upgrade any domain usernames that have dashes or underscores in them will be renamed to exclude these symbols. Customer usernames with dashes in them will remain the same.

[AndrewT]

We are beginning to transfer the actual dis#### reseller accounts, when each one is done you will no longer be able to access WHM on cpanel32b. We have to do this so that we can get them properly transfered to the new server with the appropriate permissions prior to the actual domain accounts being transfered. I apologize for any inconvenience this may cause.

We will begin transfering the domain accounts as early as we can today so that we can go ahead and get this move completed. First, we will be manually transfering the accounts that are bigger than 100MB to ensure that no problems occur. Then we will proceed with all other accounts.

Updates on our current progress will be posted in this thread throughout the entire process.

[AndrewT]

All cpanel32b customers should now be able to login to WHM on cpanel44 with the same login information as they used for cpanel32b. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

If you login to the customer control panel and view your welcome e-mail, it should now list cpanel44 as your server.

Domain accounts that have disk usage > 100MBs are now being manually transfered from cpanel32b to cpanel44.

[AndrewT]

All of the large accounts (>100MB) have now been transfered. The remaining accounts should be finished transfering by tomorrow afternoon. I will continue to update this thread as it progresses.

[AndrewT]

The upgrade is coming along very well, everything should be completed by noon tomorrow at the latest.

[AndrewT]

All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel44 nameservers if necessary.

Also, you may need to re-install SSL certificates on the new server (cpanel44). If you purchased one from us simply submit a ticket and we can re-install it for you.

[AndrewT]

HTTP on cpanel32b will be disabled on next Tuesday (7/25/06). Please be sure that all DNS updates are made prior to that.

[AndrewT]

HTTP has been disabled on cpanel32b. cpanel32b will be taken offline entirely on Sunday (7/30/06).

[AndrewT]

cpanel32b has now been taken offline entirely.