5/12/07 - cpanel14b Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655
    #1

    5/12/07 - cpanel14b Upgrade

    ATTN ALL customers located on cpanel14b, please read and understand this entire thread thoroughly.

    On May 12th starting at around 8AM CST cpanel14b will be upgraded to our new platform. More information on this can be found here:
    New Server Platform & Features - Dathorn Community Forums
    http://forums.dathorn.com/showthread.php?t=2094
    I just wanted to keep everyone updated on what is happening behind the scenes here, I apologize for the long read but I think it's well worth it. ;) New Server Platform & Server Upgrades First and foremost, our previous routine for upgrading servers is going to change. Instead of replacing old servers with new ones, we


    Instead of being on cpanel14b, users will now be on cpanel59.

    Server: cpanel59.gzo.com - 75.126.144.68
    DNS #1: dns117.gzo.com - 75.126.196.8
    DNS #2: dns118.gzo.com - 75.126.202.33

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel14b DNS IP addresses (69.41.239.64 and 69.41.239.65) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel14b account transfers have been completed.

    Those that are using the cpanel14b gzo.com nameservers (dns27/dns28) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel14b will still be online for a few days following the upgrade. But you will be responsible for transfering any database updates that might be needed.

    Once again, if you have any questions or comments, please post in the forum thread that is linked above or submit a trouble ticket.
    Tags: None
    • AndrewT
      Administrator
      • Mar 2004
      • 3655
      #2
      Note that as a result of this upgrade you will no longer be able to access WHM on cpanel14b.

      All cpanel14b customers should now be able to login to WHM on cpanel59 with the same login information as they used for cpanel14b. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

      If you login to the customer control panel and view your welcome e-mail, it should now list cpanel59 as your server.

      We're now transfering accounts from cpanel14b to cpanel59. This process may take 24 hours or so to complete.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655
          #3
          The transfers are coming along smoothly. We hope to have everything completed by late tomorrow afternoon if not sooner.

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3655
              #4
              All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel59 nameservers if necessary.

              You may need to re-install SSL certificates on the new server (cpanel59). If you purchased one from us simply submit a ticket and we can re-install it for you.

              Also, if your scripts require PHP's register_globals to be enabled, you will need to create a php.ini file in the exact directory of the script that requires the setting with the following line in it:

              register_globals = On

              If you encounter any further problems, please submit a trouble ticket.

                Comment

                • AndrewT
                  Administrator
                  • Mar 2004
                  • 3655
                  #5
                  HTTP on cpanel14b will be disabled on Monday a week from tomorrow, 5/21/07. Please be sure that all DNS updates are made prior to that.

                    Comment

                    • AndrewT
                      Administrator
                      • Mar 2004
                      • 3655
                      #6
                      HTTP has been disabled on cpanel14b. cpanel14b will be taken offline entirely possibly as early as this Wednesday (5/23).

                        Comment

                        • AndrewT
                          Administrator
                          • Mar 2004
                          • 3655
                          #7
                          cpanel14b has been taken offline entirely.

                            Comment

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