11/9/07 - cpanel43 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #1

    11/9/07 - cpanel43 Upgrade

    ATTN ALL customers located on cpanel43, please read and understand this entire thread thoroughly.

    On November 9th starting at around 5PM CST cpanel43 will be upgraded to new hardware.

    Instead of being on cpanel43, users will now be on cpanel64.

    Server: cpanel64.gzo.com - 74.86.230.2
    Shared Hosting IP: 74.86.232.128
    DNS #1: dns127.gzo.com - 74.86.232.129
    DNS #2: dns128.gzo.com - 74.86.233.72

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel43 DNS IP addresses (70.87.150.132 and 70.87.97.240) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel43 account transfers have been completed.

    Those that are using the cpanel43 gzo.com nameservers (dns67/dns68 or dns85/dns86) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel43 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    Once again, if you have any questions or comments, please submit a trouble ticket.
    Last edited by AndrewT; 11-06-2007, 10:27 AM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    Note that as a result of this upgrade you will no longer be able to access WHM on cpanel43.

    All cpanel43 customers should now be able to login to WHM on cpanel64 with the same login information as they used for cpanel43. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel64 as your server.

    We're now transfering accounts from cpanel43 to cpanel64. This process may take 24 hours or so to complete.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3655

      #3
      All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel64 nameservers if necessary.

      You may need to re-install SSL certificates on the new server (cpanel64). If you purchased one from us simply submit a ticket and we can re-install it for you.

      If you encounter any further problems, please submit a trouble ticket.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        HTTP on cpanel43 will be disabled on Monday, 11/19/07. Please be sure that all DNS updates are made prior to that.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655

          #5
          HTTP has been disabled on cpanel43. cpanel43 will be taken offline entirely on Friday, November 23rd.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3655

            #6
            cpanel43 has been taken offline entirely.

            Comment

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