ATTN ALL customers located on cpanel38, please read and understand this entire thread thoroughly.
On November 16th starting at around 5PM CST cpanel38 will be upgraded to new hardware.
Instead of being on cpanel38, users will now be on cpanel64.
Server: cpanel64.gzo.com - 74.86.230.2
Shared Hosting IP: 74.86.232.128
DNS #1: dns127.gzo.com - 74.86.232.129
DNS #2: dns128.gzo.com - 74.86.233.72
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel38 DNS IP addresses (70.85.53.212 and 70.85.61.17) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel38 account transfers have been completed.
Those that are using the cpanel38 gzo.com nameservers (dns19/dns20 or dns75/dns76) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel38 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.
Once again, if you have any questions or comments, please submit a trouble ticket.
On November 16th starting at around 5PM CST cpanel38 will be upgraded to new hardware.
Instead of being on cpanel38, users will now be on cpanel64.
Server: cpanel64.gzo.com - 74.86.230.2
Shared Hosting IP: 74.86.232.128
DNS #1: dns127.gzo.com - 74.86.232.129
DNS #2: dns128.gzo.com - 74.86.233.72
IMPORTANT
Anyone that has custom nameservers or that has used the cpanel38 DNS IP addresses (70.85.53.212 and 70.85.61.17) for anything will need to update their entries to the new nameservers and IPs listed above.
To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel38 account transfers have been completed.
Those that are using the cpanel38 gzo.com nameservers (dns19/dns20 or dns75/dns76) without IPs, do not need to change anything. They will be updated to the new IPs automatically.
We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel38 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.
Once again, if you have any questions or comments, please submit a trouble ticket.
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