12/19/07 - cpanel44 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #1

    12/19/07 - cpanel44 Upgrade

    ATTN ALL customers located on cpanel44, please read and understand this entire thread thoroughly.

    On December 19th starting at around 8AM CST cpanel44 will be upgraded to new hardware.

    Instead of being on cpanel44, users will now be on cpanel65.

    Server: cpanel65.gzo.com - 74.86.230.3
    Shared Hosting IP: 67.228.17.160
    DNS #1: dns129.gzo.com - 67.228.17.161
    DNS #2: dns130.gzo.com - 67.228.20.72

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel44 DNS IP addresses (74.52.55.148 and 74.52.54.40) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel44 account transfers have been completed.

    Those that are using the cpanel44 gzo.com nameservers (dns63/dns64 or dns87/dns88) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel44 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    Once again, if you have any questions or comments, please submit a trouble ticket.
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    Note that as a result of this upgrade you will no longer be able to access WHM on cpanel44.

    All cpanel44 customers should now be able to login to WHM on cpanel65 with the same login information as they used for cpanel44. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel65 as your server.

    We're now transfering accounts from cpanel44 to cpanel65. This process may take 24 hours or so to complete.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3655

      #3
      The transfers are coming along nicely but not as quickly as we had planned on. We hope to have this upgrade completed by 1:00PM CST tomorrow.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        Still not going quite as quickly as we had planned. This should be done now by 3:00PM CST.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655

          #5
          All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel65 nameservers if necessary.

          You may need to re-install SSL certificates on the new server (cpanel65). If you purchased one from us simply submit a ticket and we can re-install it for you.

          If you encounter any further problems, please submit a trouble ticket.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3655

            #6
            HTTP on cpanel44 will be disabled on Wednesday, 12/26/07. Please be sure that all DNS updates are made prior to that.

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3655

              #7
              HTTP has been disabled on cpanel44. cpanel44 will be taken offline entirely on Monday, December 31st.

              Comment

              • AndrewT
                Administrator
                • Mar 2004
                • 3655

                #8
                cpanel44 has been taken offline entirely.

                Comment

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