1/23/08 - cpanel45 Upgrade

[AndrewT]

** I apologize for the short notice on this. We've discovered some hardware problems on cpanel45 that could potentially lead to much bigger problems if not addressed soon. Having said that, there is no reason to panic about the situation, it is under control. cpanel45 was already scheduled to be the next upgraded server so we've just decided to push up the upgrade for this server. cpanel45 is by far our smallest server so the upgrade process should be fairly quick.

ATTN ALL customers located on cpanel45, please read and understand this entire thread thoroughly.

On January 23rd starting at around 8AM CST cpanel45 will be upgraded to new hardware.

Instead of being on cpanel45, users will now be on cpanel66.

Server: cpanel66.gzo.com - 74.86.230.4
Shared Hosting IP: 67.228.55.48
DNS #1: dns131.gzo.com - 67.228.55.49
DNS #2: dns132.gzo.com - 67.228.56.1

IMPORTANT
Anyone that has custom nameservers or that has used the cpanel45 DNS IP addresses (74.52.57.196 and 74.52.62.48) for anything will need to update their entries to the new nameservers and IPs listed above.

To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel41 account transfers have been completed.

Those that are using the cpanel45 gzo.com nameservers (dns65/dns66 or dns89/dns90) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel45 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

Once again, if you have any questions or comments, please submit a trouble ticket.

[AndrewT]

As a result of this upgrade you will no longer be able to access WHM on cpanel45.

All cpanel45 customers should now be able to login to WHM on cpanel66 with the same login information as they used for cpanel45. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

If you login to the customer control panel and view your welcome e-mail, it should now list cpanel66 as your server.

We're now transferring accounts from cpanel45 to cpanel66. This process may take 24 hours or so to complete.

[AndrewT]

The transfers should actually be finished within the next few hours. I will update this thread again once this has been completed.

[AndrewT]

All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel66 nameservers if necessary.

You may need to re-install SSL certificates on the new server (cpanel66). If you purchased one from us simply submit a ticket and we can re-install it for you.

If you're experiencing any HTTP or PHP related problems please see the information below.

During this upgrade we will be using cPanel's newly stable EasyApache 3 (EA3). Doing so does result in some minor changes that you should take note of:

1. Directory Indexes - The new default listing for directory index files is the following:

DirectoryIndex index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.php index.phtml default.htm default.html home.htm

If you happen to have more than one index file (which is generally not recommended) and need them to display in a different order then you will need to add a DiretoryIndex line to your domain's .htaccess file. For almost all users, this won't need to be changed.

2. PHP AddHandlers - The correct AddHandler statements for PHP will be the following:

For PHP 4:

AddHandler application/x-httpd-php4 .php

Note that there is now a 4 on the end, prior to the upgrade it has been x-httpd-php for PHP 4.

For PHP 5 it is the same as before:

AddHandler application/x-httpd-php5 .php

PHP 4 will still be the default version used on all servers unless you specifically have your .htaccess file setup to use PHP 5 instead.

If you encounter any further problems, please submit a trouble ticket.

[AndrewT]

HTTP on cpanel45 will be disabled on Monday, 1/28/08. Please be sure that all DNS updates are made prior to that.

[AndrewT]

HTTP on cpanel45 has been disabled. cpanel45 will be taken offline entirely on Wednesday, January 30th.

[AndrewT]

cpanel45 has been taken offline entirely.