2/29/08 - cpanel55 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #1

    2/29/08 - cpanel55 Upgrade

    ** I apologize for the short notice on this. Due to performance problems on the server we've decided that it would be best to go ahead and get this server upgraded as quickly as possible. The new server will perform tremendously better than the existing one.

    ATTN ALL customers located on cpanel55, please read and understand this entire thread thoroughly.

    On February 29th starting at around 5PM CST cpanel55 will be upgraded to new hardware.

    Instead of being on cpanel55, users will now be on cpanel68.

    Server: cpanel68.gzo.com - 74.86.230.5
    Shared Hosting IP: 74.86.165.136
    DNS #1: dns109.gzo.com - 74.86.165.104
    DNS #2: dns110.gzo.com - 67.228.1.49

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel55 DNS IP addresses (75.126.63.64 and 208.101.37.52) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel55 account transfers have been completed.

    Those that are using the cpanel55 gzo.com nameservers (dns109/dns110 and dns53/dns54) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel55 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    Once again, if you have any questions or comments, please submit a trouble ticket.
    Last edited by AndrewT; 02-27-2008, 04:13 PM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    As a result of this upgrade you will no longer be able to access WHM on cpanel55.

    All cpanel55 customers should now be able to login to WHM on cpanel68 with the same login information as they used for cpanel55. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel68 as your server.

    We're now transferring accounts from cpanel55 to cpanel68. This process may take 24 hours or so to complete.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3655

      #3
      The transfers are coming along nicely. We hope to have this completed by late tomorrow afternoon.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel68 nameservers if necessary.

        You may need to re-install SSL certificates on the new server (cpanel68). If you purchased one from us simply submit a ticket and we can re-install it for you.

        If you encounter any further problems, please submit a trouble ticket.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655

          #5
          HTTP on cpanel55 will be disabled on Saturday, 3/8/08. Please be sure that all DNS updates are made prior to that.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3655

            #6
            HTTP on cpanel55 has been disabled. cpanel55 will be taken offline entirely on 3/15.

            Comment

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