5/30/08 - cpanel46 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655
    #1

    5/30/08 - cpanel46 Upgrade

    ATTN ALL customers located on cpanel46, please read and understand this entire thread thoroughly.

    On May 30th starting at around 5PM CDT cpanel46 will be upgraded to new hardware.

    Instead of being on cpanel46, users will now be on cpanel70.

    Server: cpanel70.gzo.com - 75.126.144.74
    Shared Hosting IP: 75.126.166.160
    DNS #1: dns135.gzo.com - 75.126.166.161
    DNS #2: dns136.gzo.com - 74.86.14.193

    IMPORTANT
    Anyone that has custom nameservers or that has used the cpanel46 DNS IP addresses (74.52.96.52 and 74.52.62.56) for anything will need to update their entries to the new nameservers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel46 account transfers have been completed.

    Those that are using the cpanel46 gzo.com nameservers (dns69/dns70 or dns91/dns92) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel46 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    If you have any questions or comments, please submit a trouble ticket.
    Tags: None
    • AndrewT
      Administrator
      • Mar 2004
      • 3655
      #2
      NOTE: The date and time noted on this forum post are not correct. This was actually posted at approximately 5:05PM CDT on 5/30/08.

      As a result of this upgrade you will no longer be able to access WHM on cpanel46.

      All cpanel46 customers should now be able to login to WHM on cpanel70 with the same login information as they used for cpanel46. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

      If you login to the customer control panel and view your welcome e-mail, it should now list cpanel46 as your server.

      We're now transferring accounts from cpanel46 to cpanel70. This process may take 24 hours or so to complete.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655
          #3
          NOTE: The date and time noted on this forum post are not correct. This was actually posted at approximately 12:30PM CDT on 5/31/08.

          All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel70 nameservers if necessary.

          You may need to re-install SSL certificates on the new server (cpanel70). If you purchased one from us simply submit a ticket and we can re-install it for you.

          If you're experiencing any HTTP or PHP related problems please see the information below.

          During this upgrade we will be using cPanel's newly stable EasyApache 3 (EA3). Doing so does result in some minor changes that you should take note of:

          1. Directory Indexes - The new default listing for directory index files is the following:

          Code:
          DirectoryIndex index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.php index.phtml default.htm default.html home.htm
          If you happen to have more than one index file (which is generally not recommended) and need them to display in a different order then you will need to add a DiretoryIndex line to your domain's .htaccess file. For almost all users, this won't need to be changed.

          2. PHP AddHandlers - The correct AddHandler statements for PHP will be the following:

          For PHP 4:

          Code:
          AddHandler application/x-httpd-php4 .php
          Note that there is now a 4 on the end, prior to the upgrade it has been x-httpd-php for PHP 4.

          For PHP 5 it is the same as before:

          Code:
          AddHandler application/x-httpd-php5 .php
          PHP 4 will still be the default version used on all servers unless you specifically have your .htaccess file setup to use PHP 5 instead.

          If you encounter any further problems, please submit a trouble ticket.

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3655
              #4
              NOTE: The date and time noted on this forum post are not correct. This was actually posted at approximately 12:30PM CDT on 5/31/08.

              HTTP on cpanel46 will be disabled on Saturday, 6/7/08. Please be sure that all DNS updates are made prior to that.

                Comment

                • AndrewT
                  Administrator
                  • Mar 2004
                  • 3655
                  #5
                  HTTP has been disabled on cpanel46. cpanel46 will be taken offline entirely on 6/14/08.

                    Comment

                    • AndrewT
                      Administrator
                      • Mar 2004
                      • 3655
                      #6
                      cpanel46 has been taken offline entirely.

                        Comment

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