8/29/08 - cpanel56 Upgrade

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  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #1

    8/29/08 - cpanel56 Upgrade

    ATTN ALL customers located on cpanel56, please read and understand this entire thread thoroughly.

    On August 29 starting at around 5PM CDT cpanel56 will be upgraded to new hardware.

    Instead of being on cpanel56, users will now be on cpanel74.

    Server: cpanel74.gzo.com - 75.126.55.107
    Shared Hosting IP: 208.101.49.248
    DNS #1: dns111.gzo.com - 208.101.49.249
    DNS #2: dns112.gzo.com - 75.126.14.128

    IMPORTANT
    Anyone that has custom name servers or that has used the cpanel56 DNS IP addresses (75.126.72.128 and 208.101.28.36) for anything will need to update their entries to the new name servers and IPs listed above.

    To avoid all possible downtime on your domains, do not make any DNS changes until we have confirmed here in the forums that the cpanel56 account transfers have been completed.

    Those that are using the cpanel56 gzo.com name servers (dns35/dns36, dns47/dns48, or dns111/dns112) without IPs, do not need to change anything. They will be updated to the new IPs automatically.

    We advise all users to disable anything involving MySQL updates (order forms, forums, CMS, etc.) until it is up and running on the new server. This will avoid updates being lost during the transfer and ending up with a database that is out of sync. If this is not an option, you can leave everything active, cpanel56 will still be online for a few days following the upgrade. But you will be responsible for transferring any database updates that might be needed.

    If you have any questions or comments, please submit a trouble ticket.
    Last edited by AndrewT; 08-25-2008, 11:43 AM.
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    As a result of this upgrade you will no longer be able to access WHM on cpanel56.

    All cpanel56 customers should now be able to login to WHM on cpanel74 with the same login information as they used for cpanel56. Please do not do anything with this yet, however, as the domain accounts have not been transfered yet.

    If you login to the customer control panel and view your welcome e-mail, it should now list cpanel74 as your server.

    We're now transferring accounts from cpanel56 to cpanel74. This process may take 24 hours or so to complete.

    Comment

    • AndrewT
      Administrator
      • Mar 2004
      • 3655

      #3
      All accounts have now been transfered. You should now change your DNS/nameservers to the new cpanel74 nameservers if necessary.

      You may need to re-install SSL certificates on the new server (cpanel74). If you purchased one from us simply submit a ticket and we can re-install it for you.

      If you encounter any further problems, please submit a trouble ticket.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        HTTP on cpanel56 will be disabled on Saturday, 9/6/08. Please be sure that all DNS updates are made prior to that.

        Comment

        • AndrewT
          Administrator
          • Mar 2004
          • 3655

          #5
          HTTP has been disabled on cpanel56. cpanel56 will be taken offline entirely on 9/13/08.

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3655

            #6
            cpanel56 has been taken offline entirely.

            Comment

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