Mail Troubleshooter in WHM

[classic]

When I use the Mail Troubleshooter in my whm admin (under Email), and test an email address for one of my accounts, I always get the same response: 'mail Routing Error - Filter/Alias File -SMTP Destination'.

I get this response for every email address I test, even though I know that the email address is working fine, and including email accounts where there are no filters installed.

Is the Mail Troubleshooter just not working, then?

[AndrewT]

From my experience, the mail troubleshooter is useless.

[cathode]

Those things are legends... meaning that if you see one of those icons, that's what it would mean.

Legend
Mail Routing Error
Filter/Alias File
SMTP Destination