Anyone using SBC DSL

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  • goose
    Junior Member
    • Mar 2004
    • 17

    #1

    Anyone using SBC DSL

    Hi guys,

    Any of you guys are using the SBC DSL. I never have any problem with
    sending email from my Outlook Express. Starting today, I am unable to
    sending out the email. Look's like they are starting to blocking the Port
    25. Thanks...
  • goose
    Junior Member
    • Mar 2004
    • 17

    #2
    Yep....They sure did block the Port 25...

    Why am I unable to send email via other university, company or mail hosting provider mail servers (Port 25 block)
    For All Applications, All Operating Systems, and All Domains

    SBC Internet Services (SBCIS) is taking positive steps to help combat junk email and spam. In addition to network upgrades, free spam filtering and anti-virus software, SBCIS is implementing outbound email SMTP port controls to ensure that its network is as reliable as possible for our Members.

    As announced in the September 2004 Member newsletters, SBCIS began filtering direct outgoing email connections using Port 25 (SMTP) to non-SBCIS/Yahoo mail servers from Members using dynamic DSL and Dialup connections. Port 25 filters are widely used by many ISPs to combat junk email and spam from mis-configured and virus-infected computers.

    SBCIS Members using SBCIS or Yahoo! mail servers for outgoing email are not impacted by this filter. Incoming email connections are also not affected.
    Members using a private company, university or hosting provider mail server will not be able to send outgoing email from dynamic DSL and Dialup connections until one of the following actions are taken:

    Contact your mail hosting provider for information about using Port 587 for sending authenticated outgoing email. Since December 1998, Port 587 has been the Internet standard (RFC2476) port for authenticated email submission for mail clients and is supported by most major mail hosting providers.

    Contact your mail hosting provider for information about using other alternative access methods to connect to their mail server, such as VPN, Web mail or Outlook Web Access to send outgoing email.

    SBCIS Members may send outgoing mail messages through SBCIS mail servers, even if they use other email domains in their mail address, by converting their Outgoing mail (SMTP) to use SBC mail servers. Members should not change their Incoming mail server (POP3/IMAP).

    SBCIS Members who can not use any of the preceding alternatives may request that SBCIS remove the SMTP port 25 filter from the Member's account.

    To request removal of the filter, use the Abuse of Service form at http://help.sbcglobal.net/servabuse.php to contact our Abuse team and choose the "Opt-Out Port 25" under Abuse Type. Enter your account Member ID (also called your SBCIS PPPOE Login ID or User ID) to opt-out. If you have multiple SBCIS accounts you want to opt-out, please submit a separate form for each Member ID. Do not enter your email addresses from the other mail hosting provider. You should expect that it will take SBCIS 12-24 hours to process your request.

    After receiving a confirmation email, sent to the SBCIS Member account ID being opted-out, you will need to logoff the SBCIS network and turn off your DSL router or modem for 1 minute to remove the filter. You should then turn your modem and system back on and log in using the normal procedure.
    The SMTP Port 25 filter does not affect Members using Web mail to any mail provider, VPN connections to a private company or university mail server, dedicated (e.g. T1/T3 or Frame-Relay) or "static" IP addresses.

    Comment

    • Jonathan
      Senior Member
      • Mar 2004
      • 1229

      #3
      I think other people have had problems with SBC blocking Port 25:
      My ISP blocked port 25 to reduce spam and now I can't use Outlook to send email. What can I do? Is there another port I can connect to or another workaround? :confused: Thanks!
      "How can someone be so distracted yet so focused?"
      - C

      Comment

      • goose
        Junior Member
        • Mar 2004
        • 17

        #4
        Originally posted by Jonathan
        I think other people have had problems with SBC blocking Port 25:
        http://forums.dathorn.com/showthread...&highlight=SBC
        Thanks...

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