unable to ftp into my websites

[Pari123]

recently bought a few webistes that I am currently developing. Unfourtunately, I can only use ftp on one of them and not sure why. All accounts appear to have the same settigns with the namecheap and they are all on the same package within Dathorn.

Can anyone help

thanks Pari

[Grunfeld]

Assuming FTP is set up on them... any error codes..??

Send a Trouble Ticket if all else fails

[ChrisTech]

recently bought a few webistes that I am currently developing. Unfourtunately, I can only use ftp on one of them and not sure why. All accounts appear to have the same settigns with the namecheap and they are all on the same package within Dathorn.

Can anyone help

thanks Pari

If you aren't using the main login (ie if you created a 2nd login for ftp) you need to use user@domain.com for the user id. If it's just the main id, it should just be user for the user name.

Hope this helps, if not, please post the actual errors you see, so we can help out more.

- Chris