Is there an email attachment size restriction?

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  • jnoell
    Junior Member
    • Mar 2004
    • 10

    #1

    Is there an email attachment size restriction?

    What is the size restriction of email attachments? My email account has 50 MG, and each day multiple times a day, I synchronize my email with Outlook, so there's rarely anything stored on the server.

    4 days ago, someone tried to send me a 3.5MG PDF attachment, and today I finally received it. In the meantime, the sender got this message a couple of times from Mailer-Daemon@cpanel27.gzo.com:

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    zzz@zzz.com
    mailbox is full: retry timeout exceeded


    This same issue happened 2 other times last week with 2 other senders trying to send 2 different emails with files of 3.5MB and 1.97MB, respectively.

    I have searched through the forum, and the only thread that I can find was never answered: http://forums.dathorn.com/showthread...ght=attachment
  • AndrewT
    Administrator
    • Mar 2004
    • 3657

    #2
    There are no attachment size restrictions other than that of the e-mail address disk quota and that particular domain's disk quota, one of which was clearly an issue based on the error messages you posted above.

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    • Buddha
      Senior Member
      • Mar 2004
      • 825

      #3
      Might try logging into cPanel, going to webmail > Horde, and check to see what's in your mail. I've recieved much larger attachment with no trouble.
      "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

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