SSL certificate renewed, but wrong domain

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  • idolcemia
    Junior Member
    • Feb 2005
    • 8

    #1

    SSL certificate renewed, but wrong domain

    I renewed the SSL certificated for my domain www.dolcemiastore.com but something went wrong and Ev1servers.net says it was installed to dis3963.cpanel18.gzo.com instead. Is there any way you can straighten it out from there, i.e., move it to www.dolcemiastore.com?
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    If the SSL certificate is issued to the wrong domain then you will have to get it re-issued from EV1 to the proper domain. If it's just installed on the wrong domain you can submit a trouble ticket and we can resolve this.

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    • idolcemia
      Junior Member
      • Feb 2005
      • 8

      #3
      New SSL certificate not recognized

      I finally got a new SSL certificate issued for www.dolcemiastore.com and installed it (I thought) via cPanel. But when I try to open my site using https my browser tells me the certificate is expired. When I look at the certificate details, I see that it is still using the old certificate, not the new one which doesn't expire until 2009. Something must have gone wrong during the installation process....

      Alex

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      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        Submit a trouble ticket with your SSL certificate, RSA private key, and the domain that it is for and we can look into this for you.

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