problems sending emails

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  • RedDirtRanch
    Junior Member
    • Jul 2007
    • 7

    #1

    problems sending emails

    I'm wondering if I am the only person that is experiencing email delays or bounces as denied or retry timeout exceeded with emails sent.

    I'm on cpanel66 and its random but happens often enough to all my customers to cause concern.
  • AndrewT
    Administrator
    • Mar 2004
    • 3657

    #2
    We've made many changes over the past week to all of our mail servers which have significantly improved mail delivery where there previously might have been some random problems/delays. The last of these major changes was just made on Wednesday afternoon.

    While these problems are mostly due to the remote servers temporarily experiencing problems, these changes will force re-delivery attempts much sooner than before and usually many times per day depending on the remote server's response.

    As usual, any problems you might be having now can really only be addressed in a ticket.

    Comment

    • RedDirtRanch
      Junior Member
      • Jul 2007
      • 7

      #3
      so there wasn't any problem with the server as indicated in my previous ticket replies where I was advised to contact the receiving ISP(s) that were dropping the connection but you implemented changes anyway ?

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3657

        #4
        The changes really aren't related at all. Overall the changes just significantly reduced the size of the mail queues.

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