Horde not working

[PhilG71]

Hi,
Can anyone help me with my Horde webmail not working, I get the following error:

A fatal error has occurred:

DB Error: connect failed

[line 108 of /usr/local/cpanel/base/horde/lib/Prefs/sql.php]

Details have been logged for the administrator.

I am concerned as if my clients receive this it's going to be a headache. Any ideas what's going on.

Cheers
Phil

[Andy]

Did you install horde or are you using the one that comes with cPanel?

If you are using the on that come with cPanel, then I would submit a ticket.

Does it happen to all email accounts or just that one?

[PhilG71]

Hi Andy,
Thanks for your reply. It seems to happen to all. Sometimes I dont even get the option to log in, I just get the error. I am using the one that comes with cPanel. Where do I install Horde?

Regards
Phil

[Andy]

What server are you on?
You won;t be able to do anything to the horde that comes with cPanel, but I believe you can download and install horde your self. I do that for squirrel mail.

[PhilG71]

On cpanel37, Darrin is trying to fix it, first attempt hasnt worked. Fingers crossed. Customers may get peeved if they get the same problems.