New Account: No Account Information

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  • FranklinMorris
    Junior Member
    • Oct 2004
    • 2

    #1

    New Account: No Account Information

    Hi-

    Sorry to be a pain and post this here but I have emailed every address on the website and have not recieved any response.

    I signed up for a basic account on Saturday evening (using the email address franklin@the-murdocks.com). I recieved an email from billing that said:

    "This is just a message to notify you that your Dathorn UberSmith account is currently at a $0.00 balance. We appreciate your business and timely payments"

    But no email with account information ever followed. I had a friend who signed up and said that he had his account set up within an hour. Not sure if I am supposed to be waiting longer or what.

    I know that my email address has been having some problems (hence the need for a new host) ... so if you could write back to me at franklin.morris@gmail.com that would be great. I am leaving out of town tommorow and will be on the road until november. Any help on this would be appreciated.

    Thanks!

    -Franklin Morris-
    MURDOCKS | www.The-Murdocks.com
  • AndrewT
    Administrator
    • Mar 2004
    • 3655

    #2
    I was hope you would post here. You were sent two welcome e-mails and I've replied to your several e-mails to us as well but obviously you are not receiving them. Please e-mail us via a different e-mail account that is working or check your spam filter, etc. folders for our e-mails.

    Edit: Most of the replies we sent were to that gmail address.

    Comment

    • FranklinMorris
      Junior Member
      • Oct 2004
      • 2

      #3
      Thanks for the quick reply Andrew ... Resent from my work address. Hopefully you guys got that one.

      Comment

      • AndrewT
        Administrator
        • Mar 2004
        • 3655

        #4
        We have no problem getting them, our replies just don't seem to be getting to you. I just replied to this new e-mail, please reply back if you received it and then we can straighten this out.

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