Servers down, no support or...?

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  • hostmax
    Junior Member
    • Mar 2005
    • 7

    #16
    yeah... thinking a better way... not andrew´s fault...
    but TP´s fault... gotta have something to do... damn...
    -------------------------------
    Willian A. Rabelo
    wrabelo @ gmail . com

    Comment

    • ChrisIsBored
      Junior Member
      • Mar 2004
      • 23

      #17
      An hour or two, even a full day or two should not adversely effect your google SEO updates.

      Comment

      • ilyas
        Junior Member
        • Mar 2005
        • 7

        #18
        Still waiting..

        WebHostingTalk forums' thread has become nearly 50 pages of up-down and what's going on replies. But no rational explanation, and no news from TP.

        Hope everything's gonna be alright

        Comment

        • hostmax
          Junior Member
          • Mar 2005
          • 7

          #19
          TP replied it was a network related issue, no news after that...
          -------------------------------
          Willian A. Rabelo
          wrabelo @ gmail . com

          Comment

          • AndrewT
            Administrator
            • Mar 2004
            • 3655

            #20
            At 4:09AM CST, a power failure occurred in a redundant pair of Powerware UPS units feeding power to section B of the DLLSTX2 datacenter. The power failure was caused by a faulty fuse in UPS unit B-1. As the load transferred to UPS unit B-2, the spike in the load created an overloaded breaker and UPS B2 also lost power. This resulted in a power outage to the main power distribution unit feeding section B of the datacenter floor. Emergency teams were notified and the power was restored within 20 minutes. The power continued to cycle until 6:45AM due to the faulty fuse and the inability of the redundant UPS units to remain in bypass mode. Customers may have noticed several power cycles during this time period. Powerware, JT Packard, and electricians found the problem and replaced the faulty hardware and fuses. At 6:45AM, all electrical service was restored to normal and the NOC team began to bring all servers back online. The technical staff is currently placing a console on all servers to verify server restarts. Customers with operating systems that require a file check may have experienced extended downtime during the file check. Powerware and JT Packard will continue to monitor the UPS systems for the next 24 to 48 hours. The Planet does not anticipate any further outages.

            Comment

            • sturmdogg
              Junior Member
              • Apr 2004
              • 12

              #21
              Originally posted by AndrewT
              The Planet does not anticipate any further outages.
              Until next year.

              Comment

              • Grunfeld
                Senior Member
                • Mar 2004
                • 209

                #22
                Amazing, technology, shit happens, you deal with it , if your clients don't understand a outage every now and then , I would suspect that maybe someone oversold them.

                I don't make any guarantee's other than my expereince with Dathorn...

                All good with a few hiccups, name me another host that doesn't have some service issuse every now and then....
                Cheers,

                Gary
                (This space for rent)

                Comment

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