Account Backups

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  • Denver Dave
    Member
    • Sep 2004
    • 49
    #1

    Account Backups

    I am aware that we have to purchase a separate service to have our accounts backed up which I don't disagree with. I've just never been able to understand the pricing.

    I would want all individual accounts( domains) under the reseller account backed up once per month with the backup retained for 3 months. How much would this cost and how much if we ever (hopefully not) need to use it?

    Doe this also pertain to MySql backups?

    Thanks - thought I'd try again to understand.
    Tags: None
    • AndrewT
      Administrator
      • Mar 2004
      • 3656
      #2
      Our backup service does not retain backups. Each backup is replaced every frequency (daily, weekly or monthly). The price is $2/month per GB of disk space in the plan. So for the standard basic plan with 2GB of disk space it is $4/month each for daily, weekly or monthly. MySQL data is included.

        Comment

        • classic
          Junior Member
          • Mar 2004
          • 4
          #3
          Backup Service - details

          Can I have only some of the domains on my account backed up? and can I select which files/folders will be backed up?

          I have an account with 15 or so domains on it, but I want backups for only two or three. And one of them only needs its email accounts backed up....

          Also: is the price figured from the absolute size of the domain backed up? or from the total accumulated size of the files backed up over the course of the month? (Suppose I have a domain with files totalling 300 Mb in size - is the monthly cost based on the 300 Mb [minimum 2 Gigs], or is it 300 times however many times I backup each month, = 30 X 300 for daily, 4 X 300 for weekly....?

          Sorry if I'm being dumb....

          Anthony

            Comment

            • AndrewT
              Administrator
              • Mar 2004
              • 3656
              #4
              Backup service can only be purchased for your entire account. Pricing is $2 per GB of disk space in your hosting plan.

                Comment

                • classic
                  Junior Member
                  • Mar 2004
                  • 4
                  #5
                  backups

                  OK - got it! Thank you!

                  I have a couple of questions also about the backup facility that's available in the cpanel:

                  (1) what's the difference between the 'Full Backup' and the 'Home Directory Backup'? Is it that the former includes mysql databases, the latter not?

                  (2) I presume that both the above include the root directory, and therefore all mail folders and files, is that correct?

                  Lastly, just over a year ago several people were declaring in this forum that the cpanel backup program was no good - is that (still) the case?

                  Many thanks -

                  Anthony

                    Comment

                    • AndrewT
                      Administrator
                      • Mar 2004
                      • 3656
                      #6
                      1. Yes.
                      2. Yes.

                      cPanel backups work perfectly. We use them to transfer hundreds of accounts between servers.

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