Site issues?

[Nite]

I had someone helping me with my sites etc and I changed the ftp logins etc
since I have done this the sites have been down. when I go to my site I get this :
cpanel11.gzo.com

any advice?

[AndrewT]

Your trouble ticket was already replied to. Please address this issue there. This problem was caused by you modifying the account to change the username of the domain. This should never be done in WHM as it always causes large amounts of problems.

[thewave]

I was under the impression that this particular cpanel "Feature" was resolved. Perhaps a warning belongs in the WHM FAQ, if it isn't already there.

[AndrewT]

Modifying an account's domain or username via WHM has always been problematic. The problems caused by it aren't always the same either. We highly recommend not ever using.

[sdjl]

Is there a way that this feature can be removed from WHM by yourself andrew so no one else can use it?

[AndrewT]

Unfortunately, no. Because the modify account function is still useful to modify the other values on a domain.

[sdjl]

That's a shame. Never mind eh

David

[ZYV]

Possible solution?

AndrewT
You might wish to replace the

<input type=text name=DNS value=
<input type=text name=newuser value=

strings with

<input type=text disabled name=DNS value=
<input type=text disabled name=newuser value=

in the WHM skin files for the /scripts/edituser script. This way

1) Users won't be able to change the value of the editbox'es, which resolves this annoying problem.
2) You won't have to change anything in the dark WHM internals, only tweak skins thus you are safe to not add new bugs.

Hope that helps,
--Yury.