cpanel09 slow - pages timing out

[zenfort]

People are telling me pages are timing out and the stay on the same page.

I just went and tried to update some information and the form timed out 3 times before reaching the database of the fourth try.


namaste

[Jonathan]

best submit a TT if it continues

[zenfort]

best submit a TT if it continues

Yep just did. Now can not reach any accounts on cpanel 09.
namaste

[rsanchez]

Don't feel bad. I just submitted a tt and my clients are screaming bloody murder and I can't give them an answer.

Doesn't help when I sign up a new client and his website is down just like his previous provider.

[rsanchez]

UPDATE:

Per ericB (Tech. Support), the server is rebooting... No other info.

[rsanchez]

How long does it take to reboot a server? Ten, twenty, thirty minutes?

I got a responce around 11:35 AM (Central Time) that the server was rebooting, the time is now 11:47 AM and nothing on the server.

[zenfort]

If there are problems on the drive - a Disk utility might need to be run fsck and on an server like cpanel09 (that needs to be upgraded) that can take a while just for the fsck.

[AndrewT]

The server is indeed currently running a file systems check, we will have it back online as soon as possible. I apologize for the inconvenience.

[piku]

thanks andrew for the fyi.

[SCSI_0]

yes

i too appreciate the info. i posted about cpanel09b being down elsewhere, but this answers the question well enough now.

[SCSI_0]

everything seems to be working, hopefully wont randomly happen again. for fsck's sake.... thanks support people.

[piku]

UP.

[openbox]

Any word on what it was and why it was rebooted?

[AndrewT]

Any word on what it was and why it was rebooted?

The server hung on some bad processes and required an fsck before it would reboot properly.

[openbox]

Hopefully the upgrade on Friday fixes it

Thx Andrew.