email authentication problem

[paulC]

Why do I get this message

The server response was: Authentication turned on in your email client.

whenever I try and send mail through the dathorn server? The outgoing mail server (SMTP) is set as mail.myaccountname, server port is 25, authentication turned off. Are there some special settings required?

[KyleC]

try using just yourdomain.com for the mail server

try turning authnetication on...

if nothing works, submit a ticket.

[paulC]

try using just yourdomain.com for the mail server

That seems to have solved the problem. Thanks.

[www]

Why does using or not using the "mail." make a difference?

[KyleC]

sometimes the dns gets confused.

i cant explain why, it usually has something to do with dns changes or domain propigation.

[www]

Cool! Thanks for explanation