Horde pop ups?

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  • cgcullen
    Member
    • Mar 2004
    • 34

    #1

    Horde pop ups?

    I have a customer that is complaining of getting ugly popups when she tried to access her webmail with horde. Anyone else having this problem?? Could it be spyware or a virus or something like that?

    Thanks,
    Cindy
  • Buddha
    Senior Member
    • Mar 2004
    • 825

    #2
    If she's getting pop-up ads, it very well could be some sort of adware on her computer.

    She could try downloading this...

    http://www.lavasoftusa.com/support/download/

    more direct link to download

    "Whatcha mean I shouldn't be rude to my clients?! If you want polite then there will be a substantial fee increase." - Buddha

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    • cgcullen
      Member
      • Mar 2004
      • 34

      #3
      Narrowed it down...

      We found that it's some sort of virus 'Only the Best'. Spybot doesn't get it, lavasoft doesn't get it. We are trying a system restore.

      Thanks,
      Cindy

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      • Frank Hagan
        Senior Member
        • Mar 2004
        • 724

        #4
        Originally posted by cgcullen
        We found that it's some sort of virus 'Only the Best'. Spybot doesn't get it, lavasoft doesn't get it. We are trying a system restore.

        Thanks,
        Cindy
        There's a manual removal system in the AdAware Forums:

        http://www.lavasoftsupport.com/index...=only+the+best

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