CPanel no accessible

[superfly]

Hi, a client of mine has trouble accessing http://domain.net:2082. It works for me and everyone else I asked to try the link and it works fine - it prompts for password as it should.

Be the client insists that it doesnt work. What could be the problem?

[KyleC]

they could have some type of firewall that is blocking the port.

have they been able to access it before?

[superfly]

Yeah they have been able to access it before... i think it's a firewall too... I asked a bunch of ppl to test the link and it does... dunno whats happening there..

[superfly]

Yep, they were behind a firewall... =)

[erin]

Hi,

I was just about to create a new post regarding problems I am having checking my pop email accounts in cpanel, then I saw this post. There is a good chance your customers may be experiencing the same problem I am. When I attempt to log into my individual pop accounts using the cpanel x2 interface I receive a neo mail error that states "Action has illegal characters!"

I can access my individual accounts through an email client ie. outlook express, but not through cpanel. What am I doing wrong? Maybe this will shed some light on your clients access problems. Thanks, Erin